Today was the last day of OpenWorld 2007. The last day of most conference is usually a slower time, and OpenWorld was no exception. There was no keynote, and we saw lighter traffic at the DEMOground. That said, there were still quite a bit of activities in breakout sessions and hands-on labs (we were both amazed and delighted that people showed up to the 8:30 a.m. SOA management lab after the main customer party last night), and we had several quality conversations with customers.
These conversations pointed to a couple common issues. For example, several customers asked us about the proper enablement of the Siebel Application Response Measurement (SARM) framework for collecting performance data. Others asked about the best practices for defining service tests. Both examples indicate that there are gaps between our products' capabilities and our customers' understanding on how to best utilize them.
The above examples are just some of the topics that I plan to cover in the coming months. Now that OpenWorld is over, I am going to return to my regularly scheduled program of talking exclusively about application management. I will cover several categories of topics: application management practices, Oracle Enterprise Manager, and specific issues for managing packaged Oracle applications.
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